Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
UK Delivery
Free UK Delivery on all orders over £40
Royal Mail Tracked 48 (2-3 days) – £3.90
Next Day Delivery (when ordered by 1pm on weekdays | 1-2 days) – £9.50
We aim to dispatch all orders the next working day. If you place your order after 1pm on a weekday or over the weekend, it will be processed the next available weekday.
EU and International Delivery
EU Delivery - £10.00
Rest of World Delivery - £20.0
Australia and New Zealand Delivery - £24.00
We aim to dispatch all orders the next working day. Please allow 2-11 business days for deliveries within the EU and 3-17 business days for all international deliveries.
Please note UK VAT will not be charged for any orders outside the UK. You may however be charged your local VAT rate and possibly some custom and admin fees.
Returns
If you change your mind about your purchase we are happy to offer you an exchange or full refund provided that the item(s) are returned to us, unused and with the original packaging within 14 days of purchase. Please email info@flooat.studio to process your refund request.
Please note that delivery costs of returned items will need to be covered by you. Unless the items arrived faulty, damage or sent by us in error. When returning item(s) it is your responsibility until they reach us and we cannot accept responsibility for lost or damaged goods in transit. We recommend using a registered and recorded delivery service so that you have proof of dispatch incase the item(s) are lost.
Unfortunately, for hygiene and safety reasons we cannot accept returns on health tea items with broken seals.